Service Coordinator
Glen Gallery Edappally Kochi
Job Overview
Coordinate customer service requests, schedule visits, and keep customers informed until each request is resolved.
Job Details
- Location
- Glen Gallery Edappally Kochi
- Employment Type
- Full Time
- Experience Required
- 1–2 Years
Qualifications
- Graduate or equivalent
- clear communication
- basic spreadsheet skills
- customer support experience preferred.
Key Responsibilities
- Record service requests
- coordinate with technicians
- update customers
- track resolutions
- maintain service records.
Additional Skills
- Customer service and complaint handling
- Service request tracking
- Scheduling and coordination
- Clear phone and email communication
- Follow-up and issue resolution
- Record keeping and data entry
- Basic Excel or Google Sheets
- Time management and prioritization